Case Studies
Assess Systems has decades of research and expertise in talent selection and people development. Review the following case studies highlighting just a few of the thousands of businesses across the globe our assessment solutions have helped.
American Airlines Leverages Candidate Assessments from Assess Systems Integrated with Taleo Applicant Tracking
One of the largest airlines in the world, American Airlines has more than 1,000 aircraft in its American, American Eagle® and AmericanConnection® airlines combined fleets. American Airlines offers more than 4,000 flights each day, serving 250 cities across more than 40 countries. In addition to its impressive size, the company works toward global collaboration among airlines as one of the founding members of oneworld® Alliance.
American Airlines' progressive stance is not only reflected in its cooperative efforts with other airlines, but also in its approach to its employees. Quality people are a critical asset in any business—particularly this one.
Brinker International Improves Succession Planning and Leadership Development by Integrating Assessment Tools
From Chili's® Grill & Bar to Magiano's Little Italy® to On The Border Mexican Grill and Cantina®, mouth-watering Brinker International® cuisine delights customers around the globe. One of the world's leaders in casual dining, Brinker has grown dramatically since its beginnings in 1975. The small restaurant in Dallas that started as Chili's Grill & Bar has now expanded to more than 1,600 restaurants across 25 countries.
Brinker hires and develops people with a passion for hospitality who give guests a warm welcome and a positive, enjoyable dining experience. Employee development is taken seriously, and Brinker often prefers to promote from within. Brinker emphasizes efficiency, a proactive approach and state-of-the-art processes in succession planning and the development of its leaders.
Assess Systems Partners with CARQUEST to Improve the Quality of New Hires
Headquartered in Raleigh, North Carolina, CARQUEST sells replacement products, supplies, accessories and equipment for virtually all automobiles, including trucks, off-road vehicles and equipment, recreational vehicles, buses, and agricultural equipment, as well as boats. CARQUEST has been in business more than 40 years, with more than 3,400 retail locations and 38 distribution centers across North America.
Every year, CARQUEST hires thousands of teammates. The company requires excellence in every position to support its specialized model of sales, delivery and customer service. Each new hire must possess and demonstrate the potential for exceeding customers' expectations.
Read" Assess Systems Partners with CARQUEST to Improve the Quality of New Hires
CTIS Sees Dramatic Workforce Transformation Using Assessments to Help Select Employee Base
Cable Television Installation & Service, Inc. (CTIS), is a thriving telecommunications contractor with an excellent reputation. Headquartered in Tampa, Florida, the company has served major cable companies for more than 20 years. CTIS provides residential installations, home networking, technical support and more. Current clients include Comcast®, Bright House Networks™ and Time Warner®.
CTIS' mission emphasizes integrity, professionalism, dependability, quality and continuous improvement. To support this mission in what is a very challenging, high-turnover industry, the company places great value on retaining a dedicated, skilled talent base.
Read: CTIS Sees Dramatic Workforce Transformation Using Assessments to Help Select Employee Base
Farmers Insurance Leverages Assessments to Select Best Professional Candidates While Improving Hiring Efficiencies
Third largest in the United States for personal lines of property and casualty insurance, Farmers® Group, Inc., serves more than 10 million families across 41 states. The company's products include homeowners, auto, business and life insurance, as well as financial services.
Well known and highly respected for its brand, Farmers Insurance offers its customers not only competitive, innovative products, but also peace of mind. Part of this peace of mind comes from Farmers' top-quality employees. Outstanding expertise, professionalism and effective communication are essential ingredients Farmers seeks when selecting candidates.
First Citizens Bank Improves Candidate Experience, Candidate Quality and Time-to-Hire Using Assess Systems
First Citizens Bank is a stable, values-driven financial organization with more than a century in business. Integrity, consistency, common sense and quality are evident in the personalized service each customer receives. Headquartered in Raleigh, North Carolina, the bank offers nearly 400 branch locations in eight states and employs 5,000-plus individuals. The organization's business banking services won 12 Greenwich Excellence Awards in 2010.
As the banking industry continues to change, First Citizens Bank remains focused on its traditional values and high standards. The bank extends this focus to its employees by striving to hire and retain skilled, talented individuals who work with excellence within the company culture and team environment.
Hyatt Improves Retention and Customer Service with Help from Assess Systems
One of the leading hotel corporations worldwide, Hyatt Hotels & Resorts emphasizes authentic hospitality and personalized service across more than 735 hotels and resort locations spanning 45 countries. These hotels and resorts include the Park Hyatt™, Grand Hyatt™, Hyatt Regency™, Hyatt Resorts™, Hyatt Place™, Hyatt Summerfield Suites® brands and more.
Hyatt knows that customer service is paramount for success in the hospitality business. In 2004, the company began a powerful initiative to revitalize and upgrade its customer service with the goal of establishing a reputation for a distinctive brand of superior service across its North America locations.
Read: Hyatt Improves Retention and Customer Service with Help from Assess Systems
National Telecommunications Provider Selects High-Quality Candidates Using Assessments and an HR Portal From Assess Systems
When millions of voice, high-speed Internet and cable customers are counting on a provider for superior, individualized service, that provider must hire high-quality candidates. Widespread consumer influence creates high visibility and extensive customer interaction, particularly for front-line employees.
Tarrant County Human Resources Improves Management Development Programs With Help From Assess Systems
Serving a growing population of approximately 1.7 million, Tarrant County government oversees an urban area rich with industry and commerce. From its county seat of Fort Worth, Texas, this forward-thinking county government emphasizes ongoing employee development opportunities spearheaded by its Human Resources (HR) department.
Tarrant County Human Resources provides HR functions for the county government's 37 departments and 4,300 to 4,400 full-time employees. Due to varying degrees of decentralization, this HR group must supply the right level of involvement for each department and collaborate with department heads, elected officials, governing boards and employees. The HR department's management development efforts target ongoing career growth for effective long-term service.
TTI Establishes Successful Talent Management Strategy by Partnering With Assess Systems
Global leader in the authorized distribution of passive, connector, electromechanical and discrete components, TTI, Inc., is the preferred specialist distributor for numerous OEM customers and electronics manufacturers worldwide. TTI provides a broad product line as well as customized supply-chain solutions. From its headquarters in Fort Worth, Texas, the company operates more than 50 global locations.
TTI places a strong emphasis on talent management strategy. It is critical that employees are chosen and groomed for individual and organizational success.
Read: TTI Establishes Successful Talent Management Strategy by Partnering With Assess Systems
The Assess SSM process has become a "go to" tool for our consulting practice. It is a practical, fast, and efficient process that we have used to create buy-in for leadership development, culture change, succession planning, and change management programs with a variety of international clients. 
As an HR-XML Certified provider, our software systems conform to the standards of the HR-XML consortium for exchange of HR-related data. This allows our assessment systems to integrate seamlessly with other conforming HR software, such as HRIS, applicant tracking systems (ATS), and Recruitment Process Outsourcers (RPO).
