The Executive Team

Working Together

We are organizational psychologists, software engineers, designers and service professionals working together. We are:

  • Scientist-practitioners with a consistent history of developing, validating and refining assessment methods and tools for practical use in organizations
  • Software developers who have provided computerized tools since 1985 and web-enabled tools since 1998
  • Service professionals dedicated to assisting our clients to succeed in their businesses

Organizational Psychologists

Our leaders are organizational psychologists. They and all our organizational psychologists are members of the American Psychological Association and are licensed by the State of Texas. We subscribe to the professional practice codes of the American Psychological Association, the Society for Industrial Organizational Psychologists, the Texas State Board of Psychologists and the US Federal Uniform Guidelines on Employee Selection Procedures.

David Bigby, Ph.D.

David G. Bigby, Ph.D.


President
David G. Bigby is President, founder and principal of Assess Systems (formerly Bigby, Havis & Associates). Dave has over 30 years of experience in the areas of test development and validation; psychological appraisal; organizational analysis and development; executive coaching and development; and computer applications. He has spent his entire career working as a practitioner consultant, specializing in developing and using technology to provide sophisticated competency-based assessment services to Assess Systems’ clients. He is heavily involved in and oversees the adaptation of Assess Systems’ assessment tools in over forty-two countries to date. Dave received his doctorate in Industrial/Organizational Psychology from the University of Houston. He is a licensed Psychologist in the State of Texas.
JoAnn McMillan, Ph.D.

JoAnn McMillan, Ph.D.


Chief Operating Officer
JoAnn McMillan is Chief Operating Officer of Assess Systems and is responsible for coordinating the consulting, IT, marketing and customer support teams for Assess Systems. In addition, she serves as partner liaison for Assess Systems’ strategic alliances and distributor relationships. With over 25 years of consulting experience, she has been an integral part of Assess Systems’ development and implementation of selection and development-oriented assessment solutions for clients worldwide. As a licensed Psychologist in the State of Texas, JoAnn has expertise in the areas of competency modeling, test validation, selection process design, leadership assessment and executive coaching. She received her Ph.D. in Psychology from Texas Tech University in 1987 and her BA in Psychology from the same university. She is a licensed Psychologist in the State of Texas.
Sarah Glass, M.A.

Sarah Glass, M.A.


Vice President, Consulting Services
Sarah Glass is Vice President, Consulting Services for Assess Systems. Sarah has been providing consulting services to companies in the areas of developing competency models and selection procedures, validating selection assessments, designing development programs and providing one-on-one and workshop-based developmental programs. She has been involved in the development and marketing of both the Assess Expert System and the Assess Strategic Success Modeling Process. She is currently part of the Assess Systems team that is adapting assessment tools for use in the international marketplace. She earned her MA in Clinical/Counseling Psychology from Southern Methodist University in 1995 and her BA in Psychology from the same university. She is a licensed Psychological Associate in the State of Texas.
Carol A. Jenkins, Ph.D.

Carol A. Jenkins, Ph.D.


Vice President, Consulting Services
Carol A. Jenkins is Vice President, Consulting Services for Assess Systems and her areas of specialization include test development and validation, selection process design, leadership assessment, development and coaching. She has been involved in the development and marketing of both the Assess Expert System and the Assess Strategic Success Modeling Process. She is currently part of the Assess Systems team that is adapting assessment tools for use in the international marketplace. As the Latin America market coordinator, Carol is directly involved in projects in Mexico and Columbia. She received her MA in Industrial/Organizational Psychology from the University of Southern Mississippi in 1995 and her Doctor of Philosophy in I/O Psychology from the same university in 2001. She earned her BA in Psychology in 1993 at Northeast Louisiana University. She is a licensed Psychologist in the State of Texas.
Steve Hardesty, Ph.D.

Steve Hardesty, Ph.D.


Director, Consulting Services
Steve Hardesty is Director of Consulting Services for Assess Systems and leads our executive assessment and coaching practice area. In his consulting work, Steve had been using Assess Systems tools for building selection and development processes and for creating culture change in large corporations. Prior to joining Assess Systems, he managed coaching and assessment services at a Fortune 100 high tech company and, prior to that, he was a Senior Consultant for a major human resource development company. He has designed and delivered projects across North America, Europe, China, and Japan. His first career in psychology was as a clinician working with adults, children, and families. He also managed a child guidance clinic and was an outpatient clinic director for a major psychiatric hospital. He earned a BA in Psychology from Southern Methodist University and his Ph.D. in Clinical Psychology from the University of Texas Southwestern Medical Center. He is a licensed Psychologist in the State of Texas, and is a member of the American Psychological Association and the Society for Industrial and Organizational Psychology.
Diane Ianni, B.S.

Diane Ianni, B.S.


Director, Marketing and Sales
Diane Ianni is Director of Marketing and Sales for Assess Systems and is responsible for global marketing, sales and strategic partner alliances. With over 20 years in the software and services industry, she has experience in alliance relations, marketing, product management, sales and technical support. Prior to joining Assess Systems, she was Senior Director of Marketing and Sales at i2 Technologies, a supply chain management company. She has marketing and leadership experience with start-ups to enterprise companies including CA, Goal Systems, Legent Corporation, Platinum technology and Rockwell International. She received her BS in Mathematics and Computer Science from Bethany College.
David Sheu, M.B.A.

David Sheu, M.B.A.


Director, Technology
David Sheu is Director of Software Development for Assess Systems and is responsible for the Information Technology operations of the company, which includes system architecture and development of web applications. He joined Assess Systems in 1998 and was involved in the design and development of the first web enabled Assess Systems suite of tools. David ensures the company’s software solutions include cutting edge technology and user friendliness as top priorities. He has experience in the development and support of desktop applications and web applications utilizing various types of technology, project management, and web application integration interfaces. He holds a BS in Computer Science and a Masters in Business Administration from the University of Texas at Dallas.

QuoteI would like to take a minute to provide feedbacks with regard to your customer service, your products, and your training. I have been a customer of Assess Systems for about ten years. Working with all of you has been a delight. I have participated in many workshops and other training experiences all of which have been first class. I look forward to many more years of Assess. Thank you for your professional excellence and helpfulness.Assess Systems Quote

Denny Charlton, Ph.D.

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Case Study

Brinker International

Brinker International Improves Succession Planning and Leadership Development by Integrating Assessment Tools


Case Study

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Article

Succession Planning: Four Imperatives for Success
by Sarah Glass, Ph.D., VP of Consulting Services, Assess Systems


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Assess Systems

Privacy Policy



(This policy statement covers all information collected, stored and transmitted by Assess Systems Human Resources products)

General:

Assess Systems, Inc. is a human resources assessment company that designs, develops and provides web-based assessment products measuring various psychological, personality and character traits to client organizations and individuals directly or through distribution partners worldwide. Using these products, individuals respond to a series of questions and, in some cases, other people respond to a series of questions about the individual. Responses are tabulated and evaluated, and reports of results are produced.

In many cases, the products are intended to help client organizations make employment selection or promotion decisions. In some cases, the products are designed to also provide feedback and personal development recommendations to the individuals assessed. In other cases, the products are designed for self-assessment by the individual only.

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Our Commitment to Individuals:

We are committed to protecting your privacy. We will not collect information from you before you read a statement of informed consent or other similar documents that explain how your responses to the product(s) and personal identifying information will be used and what parties will have access to the information afterwards. Depending upon the product and the circumstances of your assessment, you may or may not receive feedback on the results of your assessment. Your access to feedback will be explained in the statement of informed consent and the instructions provided by the sponsoring organization. After receiving this information, you may opt out of the assessment process at this time. Otherwise, you must agree with the provisions of the statement of informed consent before you will be allowed to submit your responses and personal identifying information.

The information we gather about you will be used only for the purpose to which you agree. We will disclose no information about you to any other third party without your consent.

For research purposes, we will aggregate your responses to the product(s), without personal identifying information, with the responses of other people to develop group norms, conduct validation studies, and other similar activities to improve the product(s) for future use.

We have comprehensive procedures and systems to protect the privacy, data integrity and security of the information you provide, to protect it from misuse, unauthorized access or alteration.

We subscribe to the privacy policy guidelines of the US Department of Commerce, the US Safe Harbor framework and the appropriate European Union Data Protection Authorities.

Cookies:

Assess Systems may use non-persistent cookies in conjunction with hosting our assessments. A cookie is a small piece of data that is sent to your browser from a web server and stored on your computer's hard drive. A cookie cannot read data from your hard disk or read cookie files created by other sites and is not tied to your personal information. Cookies do not damage your system. We use these cookies to maintain the context of a candidate’s interaction with the company’s assessment sites. Limiting cookies would diminish the site and some features would not work as intended. Assess Systems uses compact policy to accept cookies under High, Medium High, Medium, Low and Accept All Cookies settings.

Our Commitment to Client Organizations:

We are committed to protecting the privacy of the individual by limiting the use of personal information collected by the products to the purpose stated in the statement of informed consent and by limiting access to the information to the sponsoring organization. Additionally, the products limit access to individual information to the few people within the client organization having a bona fide "need to know." These people have been authorized by the client organization to administer tests, surveys and other instruments, process them and have access to results. Access is controlled by the products via unique user ID’s and passwords and by client-managed access control procedures.

Individual information will not be transferred from the sponsoring organization to a third party without the written permission of the individual and the sponsoring organization. Aggregate information for the organization (norms, pass rates, selection profiles, etc.) will not be transferred to third parties without written permission from the sponsoring organization.

For research purposes, responses to the products, without personal identifying information and without organizational identification, are aggregated to develop normative information, conduct validation studies, and other similar activities to improve the product(s) for future use.

From time to time, client companies will be asked to participate in research studies to norm, validate and otherwise improve the product(s) for use at the client company, in a country or region, or for general use. During these studies, individual job performance information and other sensitive client-specific information may be transferred to Assess Systems. This information will be kept confidential, will be used only for the stated purpose, and will not be transferred to any other third party.

Our Commitment to Data Security and Integrity:

To maintain and protect information from unauthorized access, we use procedural, physical and electronic measures.

All Assess Systems products require unique user ID’s and passwords for access. A structured and layered access system is used to allow access only to those records within the organization for which a user has a need to know designation (established by the organization).

All data collected and transmitted to and from Assess Systems servers is encrypted, and Secure Socket Layers (SSL) and firewall technologies are used. Independent security audits are regularly conducted on all our systems and security systems are regularly upgraded to protect against the latest security threats.

Our servers are physically located in an off-site, secure data center that provides controlled access, 24-hour security, and redundant power and connectivity services.

Safe Harbor:

We subscribe to the US Department of Commerce Safe Harbor framework for safeguarding of privacy in the transmission of personal, human resources information between the United States and member countries of the European Union. Our participation in the Safe Harbor agreement meets the privacy requirements to provide our products to user organizations within EU member countries. (The Safe Harbor framework was ratified by the Commission of the European Communities in the Commission Decision of 26 July 2000 pursuant to Directive 95/46/EC of the European Parliament and of the Council on the adequacy of protection provided by the safe harbor privacy principles and related frequently asked questions issued by the US Department of Commerce.)

For EU countries, we submit to independent dispute resolution of privacy issues by the appropriate European Data Protection Authorities (DPAs).

Assess Systems also follows guidelines set out in Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). We take extensive steps to protect the security and integrity of all data transferred to and/or stored in our systems.

We self-certify compliance with:

Safe Harbor Act

Contact Information:

If you have questions about our privacy policies, please contact us by e-mail at (Privacy@bigby.com) or via postal mail at:

Privacy Group
Assess Systems, Inc.
12750 Merit Drive, Suite 300
Dallas, Texas 75251
USA